Response200
{
"created_at": "2026-09-17T14:30:00Z",
"created_by": "string",
"deadlines": {
"extended": false,
"initial_due": "2026-09-17",
"investigation_due": "2026-09-17",
"new_account": false
},
"id": "string",
"ledger_account_id": "lacc_2tVh8nqLxq4GbDe0K1F6S9zRcWm",
"policy": {
"business_days": [
0
],
"closed_dates": [
"2026-09-17"
],
"expense_gl_code": "string",
"id": "string",
"legal_entity": "string",
"max_claim_amount": 10000,
"product_codes": [
"string"
],
"suspense_gl_code": "string",
"timezone": "string",
"valid_from": "2026-09-17",
"valid_through": "2026-09-17"
},
"product_code": "string",
"request": {
"account_id": "acct_2tVh8nqLxq4GbDe0K1F6S9zRcWm",
"customer_id": "cust_2tVh8nqLxq4GbDe0K1F6S9zRcWm",
"error_kind": "string",
"evidence_ref": "string",
"fees_amount": 10000,
"first_deposit_date": "2026-09-17",
"interest_amount": 10000,
"notice_method": "string",
"original_journal_key": "string",
"outside_state": false,
"point_of_sale": false,
"principal_amount": 10000,
"reason": "string",
"received_at": "2026-09-17T14:30:00Z",
"statement_sent_date": "2026-09-17",
"transaction_date": "2026-09-17",
"transaction_ref": "string"
},
"state": {
"corrected_at": "2026-09-17T14:30:00Z",
"determined_at": "2026-09-17T14:30:00Z",
"final_amounts": {
"fees_amount": 10000,
"interest_amount": 10000,
"principal_amount": 10000
},
"outcome": "string",
"pending_action_id": "string",
"provisional_amount": 10000,
"provisional_at": "2026-09-17T14:30:00Z",
"provisional_notice_at": "2026-09-17T14:30:00Z",
"recovered_amount": 10000,
"recovery_amount": 10000,
"recovery_date": "2026-09-17",
"recovery_notice_at": "2026-09-17T14:30:00Z",
"results_notice_at": "2026-09-17T14:30:00Z",
"status": "string",
"written_off_amount": 10000
}
}