The Customer Complaint object

The verified customer’s complaint intake, public status and exact published responses.

Attributes

created_atstring · date-timeRequired

idstringRequired

Example cmpl_2tVh8nqLxq4GbDe0K1F6S9zRcWm

intakeobjectRequired

10 child attributes

channelstringRequired

contactstringRequired

external_refstringOptional

namestringRequired

occurred_atstring · date-time or nullOptional

productstringRequired

received_atstring · date-timeOptional

related_customer_idstringOptional

Alleged reference, never portal access authority.

Example cust_2tVh8nqLxq4GbDe0K1F6S9zRcWm

summarystringRequired

third_partystringOptional

response_idsarray of stringsRequired

revisionintegerRequired

roundintegerRequired

statusstringRequired