Create a complaint policy

POST/complaint-policies

Capture a bank complaint deadline policy

Headers

Idempotency-KeystringRequired

Send on every write that creates or changes money or state; a replay with the same key returns the original result with 200.

Body parameters

acknowledge_daysintegerRequired

calendarstringRequired

documentstringRequired

Exact bank-supplied policy text, independently reviewed.

due_hourintegerRequired

due_minuteintegerRequired

escalate_after_daysintegerRequired

namestringRequired

resolve_daysintegerRequired

sourcestringRequired

time_zonestringRequired

versionstringRequired

Returns

201 Created

The Complaint Policy object.

Errors

Every error is a problem document with a stable code. See Errors.

400401403404409412413422424429500503

Request

curl -X POST 'https://api.dev.bank.corgi.com/complaint-policies' \
  -H "Authorization: Bearer $TOKEN" \
  -H "Idempotency-Key: $(uuidgen)" \
  -H "Content-Type: application/json" \
  -d '{
    "acknowledge_days": 0,
    "calendar": "string",
    "document": "string",
    "due_hour": 0,
    "due_minute": 0,
    "escalate_after_days": 0,
    "name": "string",
    "resolve_days": 0,
    "source": "string",
    "time_zone": "string",
    "version": "string"
  }'

Response201

{
  "acknowledge_days": 0,
  "calendar": "string",
  "created_at": "2026-09-17T14:30:00Z",
  "created_by": "string",
  "document": "string",
  "due_hour": 0,
  "due_minute": 0,
  "escalate_after_days": 0,
  "id": "cppl_2tVh8nqLxq4GbDe0K1F6S9zRcWm",
  "name": "string",
  "resolve_days": 0,
  "review": {
    "at": "2026-09-17T14:30:00Z",
    "by": "string",
    "decision": "string",
    "reason": "string"
  },
  "sha256": "string",
  "source": "string",
  "time_zone": "string",
  "version": "string"
}